Hi. Please help!
I have been able to reproduce this error several times.
Issue: MacBook hangs when starting laptop at Apple logo with spinning circle. Laptop can wake from sleep without problem, the issue is when laptop have been turned off
Performed investigation: 3 times in contact with Apple care, 2 times my laptop have been at Apple repair center, they have replaced the logic board and the SSD. Didnt solve the issue when it is reproduced.
Work around to start laptop: Reinstall OS, either new or on top of existing
How to reproduce:
- New clean MacBook Pro Maverick, 15" Retina late 2013, Haswell. Seagate USB 3.0 3TB Backup Plus model: SRD0SD0, PN: 1DXAD7-500 3TB
- Install iPhoto (this is the scenario I have tried 4 times)
- Connect Seagate USB 3TB which contain the iPhoto library
- Launch iPhoto with the library on the external Seagate drive, use iPhoto, everything works as it should
- Turn off MacBook
- Try to start MacBook, will not happen! it is stopping at the Apple logo
My conclusion is that you cant use this drive with MacBook Pro late 2013.
I have tested same scenario on my iMac 24" mid 2007, it works fine on my iMac.
I have tried to find new firmware for the Seagate drive (seagate-firmware-updater-1.2.2) the firmware tool stated that no supported drives was connected.
Anyone else had this issue?
Anyone have suggestion or solutions?
Thanks!